Privacy Policy

1. Controller ChatSentry GmbH ("we", "us") is the controller responsible for the processing of your personal data within the meaning of the EU General Data Protection Regulation (GDPR). 2. Data We Collect When you submit an application through our platform, we collect the following personal data: full name, date of birth, email address, country and city of residence, languages spoken, photographs of your government-issued identification document (front and back), and a selfie photograph for identity verification purposes. 3. Purpose and Legal Basis We process your personal data for the purpose of evaluating your application for a chat moderator position. The legal basis for this processing is your consent (Art. 6(1)(a) GDPR), which you provide when submitting your application, and the necessity for entering into a contract (Art. 6(1)(b) GDPR). 4. Data Storage and Retention Your application data is stored securely on servers located within the European Union. We retain your data for the duration of the application process. If your application is unsuccessful, your data will be deleted within 6 months unless you consent to a longer retention period. If your application is successful, your data will be retained for the duration of your engagement and in accordance with applicable legal retention obligations. 5. Data Sharing We do not sell or share your personal data with third parties for marketing purposes. Your data may be shared with trusted service providers who assist in the application process (e.g., cloud hosting, identity verification), and only under strict data processing agreements. 6. Your Rights Under the GDPR, you have the right to: access your personal data, rectify inaccurate data, request deletion of your data, restrict processing, data portability, withdraw consent at any time, and lodge a complaint with a supervisory authority. 7. Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using industry-standard TLS encryption. 8. Contact For questions regarding data protection or to exercise your rights, please contact us at [email protected].